Services
The Capitol Image Professional Services Group (PSG) works directly with your account manager to assist in the design and development of a new imaging solution or to reconfigure an existing application as needs change. A (PSG) member is assigned to manage the technical aspects of an Imaging solution, installation or integration, providing the customer with a resource for technical issues. For more information regarding the (CIPSG) contact the Sales department.
Capitol Image PSG Services Include:
- Complete analysis of document life cycle from development to destruction, retrospect of current papers flow and anticipated volume increases in accordance with your records retention schedule.
- Imaging systems and Network storage design recommendations, front end and backend hardware and software determination.
- Document Imaging systems installation, implementation and project management.
- Workflow design and busisness process improvement streamlining
- Comprehensive Corporate Training and Re-Training to maximize user productivity.
- Database design and structured hierarchy for optimal results.
- Post sales First and Second level technical support
- ROI cost/benefit analysis for imaging or hybrid systems
- Designing a Security Infrastructure for imaging applications.
- Legacy Data Conversion
- SharePoint Integration and hybrid solution optimization.
The Capitol Image PSG will help you answer these questions:
- When and where will a digital imaging system make sense?
- Why to use only a secure non proprietary and open end image Repository
- How many scanners, Operators, or Data entry stations will I need?
- Which applications lend themselves to Microfilm or a hybrid solution and why?
- Which imaging software will work for your situation and why?
- Can the application be automated with Bar Codes, OCR, Zonal OCR, ICR, OMR?
- Will existing workstation computers and network infrastructure adequately handle an imaging solution?
- How much storage space is necessary?
- Which scanners and Image processing hardware are right for your application?
- Should you try to scan all documents yourself or would outsourcing a backlog to a service bureau be more cost efficient than additional labor, burden and equipment.
- How much indexing is necessary to effectively retrieve the documents?
- What file formats should you save the documents and indexes to? And why?
- What Storage medium best suits the application and meets legal requirements?
Over 20+ Years of hands on Industry Experience Including:
- Extensive Analog Microfilm and Digital Imaging experience
- Large format Engineering and Architectural imaging systems
- Existing Document Imaging software analysis and recommendation
- Imaging software installation, training and operation
- Indexing methods recommendation and implementation
- Service Bureau Facility operations
- Vital Records Retention Schedule Development
- Forms Design
Certifications:
- Canon Image Filing Systems IFS Certified Certified
- Document Imaging Architect (CDIA+)
- Degrees in IT, MIS, CS from Nationally Accredited Universities
- Microsoft Certified System Engineer (MCSE)
- AIIM film based Imaging archival charter council member
- ARMA charter member
- Comp TIA A+ Network+
- IMR Alchemy Certified Systems Engineer (ASSE)
- Kofax Ascent Capture Certified (ACS)
- FUJI Certified Microfilm Lab
- Fuji Disaster Recovery Program
- Canon Factory Trained Technicians
- OpenText FDMS Certified
- Certified OnBase & Workflow Installer
- Vtel Certified
